My Calvins Rewards Program

Terms and Conditions

MY CALVINS REWARDS PROGRAMPLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY PARTICIPATING IN THIS PROGRAM, YOU AGREE TO BE BOUND BY THE TERMS DESCRIBED HEREIN AND ALL TERMS INCORPORATED BY REFERENCE. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT PARTICIPATE IN THIS PROGRAM. WE MAY MAKE CHANGES TO THESE TERMS AND CONDITIONS OVER TIME, SO PLEASE COME BACK AND REVIEW THEM. BY PARTICIPATING IN THE PROGRAM AFTER WE MAKE ANY CHANGES TO THESE TERMS AND CONDITIONS, WITH OR WITHOUT NOTICE FROM US, YOU ARE AGREEING TO BE BOUND BY THE REVISED TERMS AND CONDITIONS.

1. The Program & Enrolment

1. This rewards program namely "My Calvins Rewards" ("Program") is offered at the sole discretion of PVH Asia Limited together with its parent and affiliates including but not limited to Calvin Klein, Inc. (“Calvin Klein”, “we” or “us”).

2. By becoming a member of the Program, you (individually and collectively, "you," "your," or "Member") agree that you have read, understood and agree to be bound by these Terms and Conditions ("Terms") and by any changes or modifications we may make.

3. By enrolling in the Program, you also agree to be bound by our Privacy Policy and our website Terms and Conditions, which are incorporated herein by reference.

4. You are required to provide certain personal information in order to enroll in the Program, including your name, mobile phone number, location of residence and email address. When you enroll in the Program you must (i) provide accurate and truthful information, and (ii) update such information from time to time as necessary to keep your registration information current and accurate. By enrolling in the Program, you represent and warrant you have the right and are authorized to provide the information you provide when you register for the Program. All activities that occur under your Membership account shall be your responsibility. You must provide requisite personal data (such as mobile phone number) as requested by Calvin Klein for identity verification in order to enjoy members’ privileges, discount and other exclusive events offered to members under this Program.

5. Information provided by Members at the time of Program enrollment, in the process of earning or using Rewards Points, making purchases and other transactions will be used by Calvin Klein for administering the Program, marketing planning, research and other related marketing purposes and Calvin Klein may pass such information to its authorized service providers for Program management, data processing, redemption management and analysis and other purposes related to the Program. Except as described in our Privacy Policy, we will not rent or sell information that directly identifies you, without your consent, to unrelated third parties, for their direct marketing purposes or otherwise. We may share your information with our parent company, our affiliates, and our business partners that sell our brands (e.g. Zalora, Reebonz, Amazon, TMall and Jing Dong) for their own use, including for direct marketing purposes. By acceptance of and participation in the Program, you have consented to such use.

6. Any personal data which you provide to Calvin Klein in your application for and use of the Program will be collected, used and stored in accordance with our Privacy Policy.

2. Eligibility for Membership

1. The Program consists of three tiers: (1) Registered Membership; (2) Indigo Membership and (3) Black Membership (individually and collectively, "Membership").

2. Any person reaches the age of 18-years or such higher age for acquiring full legal rights as is required under the governing law of these Terms and Conditions ("Legal Age") may sign up for Registered Membership and become a Registered Member by submitting the information required by Calvin Klein.

3. "Qualifying Spend" shall mean any purchase excluding the Excluded Items (as defined below) made in any Calvin Klein Jeans, Calvin Klein Underwear, Calvin Klein Performance or Calvin Klein Accessories stores in Hong Kong SAR operated by Calvin Klein excluding outlets or discount stores (“the Designated Stores”) as well as at the official website of Calvin Klein in Hong Kong SAR at www.calvinklein.com.hk.

4. "Qualifying Spend Accumulation Period" shall mean a period of 12 calendar months from the first month of your relevant membership where you may accumulate your Qualifying Spend.

5. At present, the following items (individually and collectively "Excluded Items") cannot earn or redeem Rewards Points. Calvin Klein may vary the Excluded Items from time to time:

i. Gift certificates, merchant vouchers or cash coupons issued by Calvin Klein;

ii. Donations collected by Calvin Klein on behalf of charitable organizations;

iii. Jewellery and watches;

iv. Product items being sold at a discount of 50% or more at the Site 

v. Clothing alteration fees and other service fees; and

vi. Product items offered at outlets, discount stores or any store other than the Designated Stores.

6. Any person reaches the Legal Age may become an Indigo Tier Member upon making a Qualifying Spend of one-off HK$3,000 below or any accumulative amount between HK$1- 4,999.

7. Any person reaches the Legal Age may become a Black Tier Member upon making a Qualifying Spend of one-off HK$3,000 or above or in the aggregate amount of HK$5,000 or above.

8. Calvin Klein may vary the eligibility to become a member of the Program from time to time at its sole discretion and final decision.

3. Membership Validity, Upgrade and Renewal

3. 1. A Registered Membership will continue unless and until terminated by the Registered Member or Calvin Klein or until the Registered Member becomes an Indigo Tier Member or Black Tier Member in accordance with these Terms.

2. An Indigo Membership will continue unless and until terminated by the Indigo Tier Member or Calvin Klein or until the Indigo Tier Member becomes a Black Tier Member in accordance with these Terms.

3. The Qualifying Spend will be cleared at the end of each Qualifying Spend Accumulation Period or when you change the Membership tier, it cannot be carried forward to the next Qualifying Spend Accumulation Period or another Membership tier. For example, if you became an Indigo Tier Member or Black Tier Member on 15 July 2019, your first Qualifying Spend Accumulation Period will end on 31 July 2020. Regardless of the amount of Qualifying Spend accumulated in the foregoing period, your Qualifying Spend amount will be cleared to HK$0 on 1 August 2020 and your next Qualifying Spend Accumulation Period will end on 31 July 2021. Once you are upgraded to a Black Tier Member from an Indigo Tier Member, your Qualifying Spend amount accumulated during the previous Qualifying Spend Accumulation Period will be reset to HK$0.

4. Your Black Membership is valid for 12 calendar months from the first month of your Black Membership. If you qualify for renewing your Black Membership in accordance with these Terms, your Black Membership will be valid for a further period of 12 calendar months from the previous expiry date of your Black Membership (each a "Black Membership Year").

5. If a Black Tier Member fails to fulfill the designated minimum amount of Qualifying Spend for renewal of Black Membership within a Black Membership Year, he or she will lose his or her Black Membership and become an Indigo Tier Member again on the day following the end of the Black Membership Year whereupon the sections relating to Indigo Membership in these Terms will again apply in respect of such Indigo Tier Member.

4. Member Privileges 

1. At present, members may enjoy the following privileges, Calvin Klein may vary the members’ privileges from time to time at its sole discretion and final decision:


For Black Tier Members:

i. Members’ exclusive news and promotions;

ii. a one-off 20% off discount on Member’s month of birth on regular-priced items available at Designated Stores or the Site;

iii. Exclusive offers and event invitation;

iv. Exclusive Preemption benefits;

v. 10% off discount on regular-priced items available at Designated Stores or the Site. It cannot be used in outlets or discount stores, nor be used in conjunction with other promotional offer(s). 

For Indigo Tier Members, Members’ exclusive news and promotions and an one-off 20% off discount on Member’s month of birth on regular-priced items available at Designated Stores or the Site.

5. Earning of Rewards Points

1. Indigo Tier Members and Black Tier Members will earn 1 Rewards Point for every HK$1 of Qualifying Spend. The Qualifying Spend will be rounded off to the nearest whole dollar for Rewards Point calculation. Calvin Klein may vary the earning ratio of the Rewards Point from time to time.

2. The Rewards Points can only be earned and kept within the same Membership tier, the validity period of the Rewards Points will be the same as the Qualifying Spend Accumulation Period of the relevant Membership except that when an Indigo Tier Member upgrades to a Black Tier Member, any valid Rewards Points will automatically transfer to his/her Black Tier Member account and will follow the validity of his/her Black Membership.

3. For purchases on the Site, Rewards Points will automatically be credited to your Membership account 14 calendar days or after from the shipping date of your order. No Rewards Points will be earned for any returned product.

4. Calvin Klein’s records of the Member’s account information and transaction history shall be conclusive unless and until the contrary is established. In case of dispute, Calvin Klein reserves the right to request the Member to submit further documents or evidence of the Qualifying Spend for verification.

6. Rewards Points Redemption

1. Only Black Tier Members are eligible for redemption of Rewards Points in accordance with these Terms.

2. Provided that a minimum of 5,000 Rewards Points have been accumulated during a Black Membership Year, every 20 Rewards Points may be redeemed as HK$1 on the Black Tier Member’s next purchase with Calvin Klein at any of the Designated Stores.

3. Rewards Points earned by a Black Tier Member in the transaction which brings the total amount of Rewards Points to 5,000 or above may not be immediately redeemed in the same transaction.

4. Redemption of Rewards Points is subject to Calvin Klein’s acceptance. If the redemption is accepted by Calvin Klein, it cannot be revoked or cancelled by a Member. The required Rewards Points will be deducted from the Member’s account. Calvin Klein may have the right to reject the redemption unless the Member’s account is in good standing and has sufficient Rewards Points. Additional restrictions may apply as to where and when the Rewards Points may be used.

5. Where a Black Tier Member wishes to use his/her member’s discounts or other store-wide discount in Designated Stores (as the case may be and subject to other restrictions in these Terms) as well as his/her Rewards Points redemption in the same transaction, the Rewards Points redemption will be deducted first, followed by any other discounts.

6. Rewards Points cannot be shared or redeemed across different geographical locations in which Calvin Klein operates.

7. Rewards Points are not exchangeable for cash. Rewards Points cannot be sold, purchased, assigned, or transferred, except as specifically provided for in these Terms or as may be permitted by Calvin Klein at its sole discretion.

8. Products redeemed by Rewards Points in whole or in part cannot be returned, refunded or exchanged.

9. Calvin Klein may, at its sole determination, deduct from Member’s Rewards Points on account in the following situations:

i. Any Rewards Points suspected to be fraudulently recorded or earned by Member;

ii. Any Rewards Points recorded in error; and

iii. Any Rewards Points relating to a transaction which has been cancelled or reversed.

7. Program Communications

1. By enrolling in the Program, you will be automatically subscribed to receive and you consent to receive Program-related communications.

2. You may opt-out of receiving Program-related communication at any time by following the instructions provided in our emails and text messages. If you opt-out of Program-related communication, you will no longer receive communication regarding your Membership status or the Rewards Points or benefits that may be available to you.

3. You should provide up-to-date contact details to Calvin Klein to ensure that all communications relating to the Program can be sent to you. You should notify Calvin Klein immediately of any change in your contact details.

8. Disclaimer

1. To the maximum extent permitted by applicable law, and subject to section 8.3 below:

i. We (including our directors, officers, agents, consultants and associates, along with our parents, subsidiaries, affiliates) shall not be liable, whether based on an action or claim in contract, tort (including negligence), breach of statutory duty or otherwise, for any (a) access delays or access interruptions to the Program; (b) data non-delivery, loss, theft, mis-delivery, corruption, destruction or other modification; (c) loss or damages of any sort incurred as a result of dealings with or the presence of third party links on the Site; (d) computer viruses, system failures or malfunctions which may occur in connection with your use of the Site, including during hyperlink to or from third party websites; (e) any inaccuracies or omissions in Program content; or (f) events beyond our reasonable control. We make no representations or warranties that defects or errors will be corrected.

ii. We (including our directors, officers, agents, consultants and associates, along with our parents, subsidiaries, affiliates) shall not be liable to you for any loss, damage or liability (whether direct, indirect, consequential, economic or otherwise) incurred by you in relation to the Membership, including without limitation: (a) your enrollment on the Program, use of the Program, earning and use of the Rewards Points; (b) disclosure and/or use of your account details, whether with or without your permission; (c) any revisions to these Terms; or (d) any cancellation, revocation or non-renewal of your Membership.

2. We and any of our agents, contractors (if any) that we may use in the execution and management of this Program do not warrant or represent (either directly or indirectly) :

i. that participation in and/or access to the whole or part(s) of the Program, Program materials, contents, information and/or functions contained therein will be provided uninterrupted, timely, secure and error-free;

ii. that no computer viruses shall be transmitted or that no damage shall occur to Member's computer system or device as a result of any online activity of the Program.

3. Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, or any other liability to the extent that such liability cannot be waived, limited or excluded under applicable laws and regulations.

9. Indemnification

1. You agree to defend, indemnify and hold us, our parents, subsidiaries, affiliates, partners, licensors, officers, directors, employees, and agents harmless from and against any and all losses, damages, claims, demands, actions, proceedings, liabilities, judgments, costs and expenses (including all reasonable attorney’s fees and costs) of any nature arising out of or in connection with your participation in and/or use of the Program in violation of any law, rule, regulation or these Terms.

10. Termination and Modification

1. The Program and its benefits are offered at our sole discretion. To the maximum extent permitted by law, we may, in our discretion, cancel, modify, restrict or terminate these Terms, the Program and/or any aspect or feature of the Program at any time without prior notice, even though such changes may affect the value of Rewards Points or benefits already accumulated or earned and/or the ability to use such Rewards Points or benefits. By continuing to use the Membership, you agree to be bound by these Terms as revised from time to time.

2. We reserve the right to exclude you from the Program or to discontinue your Membership at any time, in our sole discretion. If, in Calvin Klein’s sole opinion, there is any suspected abuse of the Program, failure to follow any Terms, illegal activity, fraud, misrepresentation or other conduct inconsistent with these Terms and/or detrimental to us or our interests, including without limitation, any suspected illegal, fraudulent or unauthorized use of any Rewards Points, we may revoke your Membership and bar you from further participation in the Program at any time with or without prior notice to you. If your Membership is revoked, any Rewards Points and/or Qualifying Spend in your account will automatically expire and your access to the Program and features will automatically terminate. If we suspect illegal activity, fraud, misrepresentation, abuse or violation of these Terms, we also have the right to take appropriate legal action, in our sole discretion.

3. If you decide you no longer want to maintain your Membership, you may cancel your Membership at any time by contacting us at customerservicehk@calvinklein.com. If you cancel your Membership, you will lose all accumulated Rewards Points, Qualifying Spend, benefits and privileges available to Members.

11. Data Access Request

1. If you wish to access, modify or request the removal of your personal data held by us, please contact us at customerservicehk@calvinklein.com.

12. General

1. A person who is not a party to these Terms has no right to enforce any terms of these Terms.

2. The Membership is non-transferable, it is for personal use only and cannot be used for any commercial or promotional purpose or any other purpose whatsoever unless authorized by Calvin Klein in writing.

3. In the event of any dispute, Calvin Klein reserves all rights of final interpretation under applicable laws.

4. These Terms shall be governed and construed in accordance with the laws of Hong Kong SAR .

5. In the event of any discrepancy or conflict between different language versions of these Terms, the English version shall prevail.